Want permanent residency in New South Wales as a Customer Service Manager (also known as Head Of Customer Service, Client Services Manager, Customer Experience Manager)? New South Wales nominates skilled workers through the Subclass 190 (Skilled Nominated) and Subclass 491 (Skilled Work Regional) visas — the state-nominated route to PR. As at July 2026, here is the live SkillSelect EOI picture for Customer Service Manager (ANZSCO 149212) in New South Wales, and how nomination works.
New South Wales EOI Competition for Customer Service Manager
| Visa | Submitted EOIs in New South Wales |
|---|---|
| Subclass 190 (Skilled Nominated) | 85 |
| Subclass 491 (Skilled Work Regional) | 107 |
Source: SkillSelect EOI data, as at July 2026. Counts are rounded by the Department of Home Affairs and reflect one state/territory pool for this occupation only.
Reading the Numbers
For the Subclass 190 (Skilled Nominated) pathway, New South Wales recorded 85 submitted EOIs for Customer Service Manager as at July 2026, in the middle of the pack for this occupation (rank 4 of 8 reporting activity).
For the Subclass 491 (Skilled Work Regional) pathway, New South Wales recorded 107 submitted EOIs for Customer Service Manager as at July 2026, in the middle of the pack for this occupation (rank 5 of 8 reporting activity).
Points of Submitted EOIs (National, Not State-Specific)
The vault does not carry a points breakdown per state, only per state totals (above). This table is the Customer Service Manager national pool across all states and territories combined, for context on where a competitive score sits: Subclass 190 around 70; Subclass 491 around 80 points.
| Points range | 190 EOIs | 491 EOIs |
|---|---|---|
| 65 to 69 | 91 | 104 |
| 70 to 74 | 224 | 191 |
| 75 to 79 | 77 | 153 |
| 80 to 84 | 123 | 260 |
| 85 to 89 | 52 | 87 |
| 90+ | 43 | 216 |
Source: SkillSelect EOI data, July 2026 (national, by subclass).
Related Pages
- Full Customer Service Manager pathway guide (visas, fees, assessing body, all-state EOI table)
- All invitation rounds
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